Knowledge of visitor interpretation/Resources/Course guide



=Tour Guiding=

Semester Two - 2013

Course Aims
This is a course which will enable you to either learn, or refresh your knowledge of skills and duties required of a tour guide working in the tourism industry.

Qualification
Tour Guiding is a level 3 course which forms part of the Certificate in Applied Travel and Tourism as well as being a a stand alone course in its own right.

Learning outcomes
1. Prepare and implement an interpretation plan for New Zealand attractions, activities and events

2. An introduction to the South Island native flora and fauna and key geological processes

3. Use communication technology

4. Practise food safety methods

5. Manage first aid in emergency situations

6. Prepare and serve hot and cold non-alcoholic drinks

7. Demonstarte leadership skills in a tourism context

8. Manage health and safety

Course staff
Lecturer: Chris Roberts

Email: chris.roberts@op.ac.nz

Appointment times must be made either by email (directly) or through SAB administration staff.

Delivery Details
Tuesday 1230-1430 and Friday 0830-1015 plus additional times for Food Safety, First Aid and Hot and Cold Beverages units. There will also be field trips planned which may be at different times.

Course Participation
To ensure your success in this course, participation in all class sessions is highly recommended.

As a matter of courtesy please inform administrative staff (cell phone 021 2465009 to txt)and/or your lecturer prior to class if you are unable to attend. Some students e.g. international students, may have contractural obligations regarding their attendance which we are required to provide to the relevant government agencies.

You must advise in writing by letter, or by using the form available from the SAB reception, if you intend to withdraw from the course.

Supporting Resources

 * Wikieducator - course wiki
 * Library
 * Internet

Assessment
This paper has an intergrated assessment process. Whereby assessments are given in parts so that near the end of the course you will present in report form all relevant parts, an introduction and a conclusion. This part of the assessment has a 90% weighting. Weblog contribution has a 10%

Assessment 1:
 * Health and Safety

Assessment 2:


 * Leadership 1


 * Leadership 2

Assessment 3:


 * Interpretation 1


 * Intepretation 2

Assessment 4:

Assessment 5:

Assessment 6:

Note: ''Whenever you use ideas written by someone else in your assessments, you must acknowledge the source of this material. Is is crucial that you understand the importance of respecting the intellectual property of other writers and researchers. All sources must be referenced using American Psychological Association (APA) format. If you do not ackenowledge the material correctly, where interntional or otherwise, you are guilt of plagiarism which is considered a dishonest practice with disciplinary outcomes which range from losing part a percentage of your marks (or a resit) to failure of the paper.
 * Plagiarism Policy AP607.02 - (Insite)

Assessment Integrity
Deadlines for assessment will be enforced and late submissions penalised. Ten percent will be subtracted for each day for which the assignment is late.

Extensions will be granted in only two circumstances:


 * medical grounds (a medical certificate is required)
 * compassionate grounds

You must apply for an extension before the due date by filling in an Extension form available from administration staff and then negotiating a date for submitting your assessment with the lecturer(s) concerned.