Learning and Teaching in Practice/Stakeholders/Expectations of stakeholders

In general, the expectations of the various stakeholders are likely to broadly agree: all parties will want to see graduates with the skills and knowledge to enable them to function effectively in society and the workplace.

However, there are likely to be differences in relation to the details of these skills and knowledge. For example, employers are likely to have a greater focus on being cost-efficient, and consumers are likely to have a greater focus on quality of service.

Because of these differences, it is good practice to include representatives of a range of external and internal stakeholder groups when developing, approving and reviewing courses and programmes. We looked at some of these processes in the topic on Quality assurance in education - take a few minutes now to refresh your memory if necessary!